Privacy Policy

Last Updated: 19-06-2024

1. Introduction

This Privacy Policy outlines how WatsKoko ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website (www.watskoko.com) and services.

2. Information We Collect

2.1 Information You Provide:

  • Contact details (name, email, phone number)
  • Company information and job title
  • Login credentials
  • Payment information (for WatsKoko Payment Links users)
  • Any other information you choose to provide

2.2 Automatically Collected Information:

  • Device information (type, operating system, unique identifiers)
  • Log data (IP address, browser type, pages visited, access times)
  • Location information (with your consent)
  • Usage information (features used, interactions, preferences)

2.3 Information from Third-Party Services:

When you integrate services like Shopify, we may collect:

  • Inventory information
  • Order details
  • Customer information

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related communications
  • Respond to your inquiries and requests
  • Send technical notices, updates, and security alerts
  • Analyze trends and usage patterns
  • Detect and prevent fraud and other illegal activities
  • Personalize your experience
  • Comply with legal obligations

4. Information Sharing

We may share your information:

  • With service providers working on our behalf
  • In response to legal requests or to protect rights
  • During business transitions (e.g., merger or acquisition)
  • With your consent or at your direction

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict our processing of your information
  • Data portability

To exercise these rights, contact us at support@watskoko.com.

7. Security Measures

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our services, you consent to these transfers.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children under 16.

10. Cookies and Similar Technologies

We use cookies and similar technologies for user preferences, service selection, and security purposes. You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

12. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by posting them on this page and updating the "Last Updated" date.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@watskoko.com

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.