Terms of Service

Last Updated: 17-06-2024

1. Introduction

WatsKoKo ("we," "us," or "our") provides a Software as a Service (SaaS) based conversation platform called "WatsKoKoPlatform" or "WatsKoKo Whatsapp API Chatbot Solution" (the "Service"). This platform allows our customers to store, manipulate, analyze, and transfer messages between their business systems.

These Terms of Service ("Terms") govern your access to and use of our website (www.watskoko.com) and our Service. By accessing or using our Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will refer to that organization.

2. Changes to Terms

We may modify the Terms at any time, in our sole discretion. If we do so, we'll let you know either by posting the modified Terms on the website or through other communications. It's important that you review the Terms whenever we modify them because if you continue to use the Service after we have posted modified Terms on the website, you are indicating to us that you agree to be bound by the modified Terms. If you don't agree to be bound by the modified Terms, then you may not use the Service anymore.

3. Account Registration

To access most features of the Service, you must register for an account. When you register, you will be asked to provide certain information about yourself, such as your email address. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date at all times. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Use of the Service

4.1 Eligibility

You may use the Service only if you can form a binding contract with WatsKoKo, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

4.2 Consent To Electronic Communications

By creating an account, you consent to receive electronic communications from WatsKoKo (e.g., via email or by posting notices on our Service). These communications may include notices about your account (e.g., payment authorizations, password changes, and other transactional information) and are part of your relationship with us.

4.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
  • Violate or encourage others to violate the rights of third parties, including intellectual property rights.
  • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate.
  • Interfere or attempt to interfere with the operation of the Service in any way.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and all materials therein, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the "WatsKoKo Content"), and all intellectual property rights related thereto, are the exclusive property of WatsKoKo and its licensors.

5.2 Limited License

Subject to your compliance with these Terms, WatsKoKo grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the WatsKoKo Content solely in connection with your permitted use of the Service.

6. Privacy

Our Privacy Policy explains how we collect, use, and share information about you when you use our website and Service. By using our Service, you consent to our collection, use, and sharing of information as described in our Privacy Policy.

7. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimer of Warranties

THE SERVICE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WATSKOKO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE.

9. Limitation of Liability

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WATSKOKO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Chennai, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@watskoko.com.com

12. Grievance Redressal

Any grievances relating to your account may be directed to our grievance officer at support@watskoko.com.